Privacy & Return Policy - Clearing The Noise
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Transparent & Fair Policies

RETURN & PRIVACY POLICIES

We believe in honest healing, raw truth, and clear guidelines. Here is everything you need to know about Printify print-on-demand orders, returns, and how we protect your data.

Policy Hero Artwork

1. CUSTOM MERCHANDISE RETURN & REFUND POLICY

Clearing The Noise is an independent artist-owned brand and small creator — not a large company, automated warehouse, or faceless corporation. Every single purchase directly supports my original music, creative work, and healing journey.

Because all Clearing The Noise merchandise (apparel, hats, tumblers, and accessories) is custom manufactured on-demand specifically for you upon order placement through Printify, we do not accept general returns or exchanges for buyer's remorse or incorrect size selection.

✦ All products are custom printed individually on demand. Please double check sizing charts and product details prior to purchasing.

2. DAMAGED, DEFECTIVE & MISPRINTED ITEMS (OUR PROMISE)

With that said, your happiness means everything to me! If you genuinely have an issue with your order — such as an item arriving damaged, defective, misprinted, or incorrect — you are 100% covered. I will happily work with you personally to make it right.

  • Personal Customer Support: Email me directly at support@clearingthenoise.com with your order number and a clear photo of the issue.
  • 30-Day Window: Issues must be reported within 30 days of package delivery.
  • Free Reprint or Refund: Verified defective or misprinted products will receive an immediate free replacement reprint or a full refund.
  • Packages Lost in Transit: If carrier tracking confirms your parcel was lost or never delivered, a replacement will be re-dispatched at no cost to you.

3. PRIVACY POLICY

Clearing The Noise values your privacy. We collect personal information (name, shipping address, billing address, email address, phone number) strictly necessary to process payments and fulfill your orders.

We do not sell, rent, or trade your personal data to third-party marketers.

4. DATA SHARING WITH PRINTIFY & FULFILLMENT PARTNERS

To manufacture and ship your physical products, we securely transmit essential shipping details to Printify, Inc. and its accredited print manufacturing network (e.g. Monster Digital, SwiftPOD, Dimona Tee, etc.) and shipping carriers (USPS, UPS, FedEx, DHL).

This data sharing is strictly limited to printing, packaging, and order tracking fulfillment.

5. DATA SECURITY & USER RIGHTS

All online payment transactions are processed using industry-standard SSL encryption and PCI-DSS compliant payment gateways. You have the right to request access to or deletion of your personal data at any time by contacting our support team.